Cleveland's Beauty Destination

Hello,
beautiful.
Come in
and glow.

At Goodness & Mercy Beauty Co., every visit is an invitation to slow down, feel cared for, and leave looking like the best version of yourself.

Call to Book Explore Services
10+
Years Serving
Cleveland
5k+
Happy Clients
Welcome You
100%
Passion for
Beauty
Elegant salon interior at Goodness & Mercy Beauty Co. in Cleveland, TN
Scroll
&
What We Offer

Services crafted
with intention

From precision cuts to transformative color, every service is delivered with care and expertise — because you deserve nothing less.

Professional hair cutting service

Haircuts & Styling

Precision cuts tailored to your face shape, lifestyle, and personal style — from classic bobs to modern layers.

Hair coloring and highlights

Color & Highlights

Full color, balayage, foils, and creative tones — we bring your color vision to life with premium products.

Keratin and smoothing treatments

Treatments & Repair

Keratin smoothing, deep conditioning, and restorative treatments to restore strength and shine to damaged hair.

Facial and skin care treatment

Skin & Facials

Custom facials and skin care rituals designed to cleanse, nourish, and reveal your natural radiance.

Manicure and nail care

Nails & Beauty

Manicures, pedicures, and nail art — because the details matter, and your hands deserve attention too.

Bridal and special event styling

Bridal & Events

Hair, makeup, and styling packages for weddings, proms, and all the moments that call for your very best look.

Not sure what you need?

Call us at (423) 584-5309

We'll help you find the perfect service.

Friendly salon team at work
Premium hair care products
Salon styling chair and workspace
Happy client after salon visit
Est. Cleveland
Our Story

More than a salon —
it's a feeling

Goodness & Mercy Beauty Co. was born from a simple belief: that everyone deserves a space where they are seen, heard, and treated with genuine kindness. Located on Narrow Way Rd. in the heart of Cleveland, we've been a neighborhood staple for over a decade.

Our name says it all. Goodness — in the quality of our work and the care we pour into every service. Mercy — in the patience, warmth, and nonjudgmental welcome that greets you through our door.

Whether you're here for a transformative color job, a fresh cut, a relaxing facial, or just a quiet hour to yourself, we treat you like family. That's the Goodness & Mercy promise.

Premium Products
Experienced Stylists
Relaxing Atmosphere
Kind Words

What our clients say

The best reward is when someone walks out feeling like themselves — only better.

"

I walked in stressed and walked out feeling like a queen. The team at Goodness & Mercy truly cares — not just about your hair, but about how you feel. This is my forever salon.

S
Sarah M.
Cleveland, TN
"

Best balayage I've ever had — and I've had a lot. They listened to exactly what I wanted and delivered beyond my expectations. The atmosphere is so welcoming too.

T
Tasha R.
Cleveland, TN
"

I brought my daughter in for her prom and we both left glowing. The attention to detail, the kindness, the results — everything was perfect. Thank you, Goodness & Mercy!

M
Monica L.
Cleveland, TN

Ready to feel
extraordinary?

Your next favorite look is one call away. Walk in or book ahead — we save you a seat.

(423) 584-5309 Email Us
Get in Touch

We'd love to
hear from you

Have a question, want to book, or just want to say hello? Reach out however feels easiest — we respond fast.

Phone
(423) 584-5309
Email
theloftsalonat250@gmail.com
Address
Narrow Way Rd.
Cleveland, TN 37311

Hours

Monday – Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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